Case wall for production bugs

Turn a vague bug ticket into reviewed browser-context evidence.

ClipInbox adds a report button with one script tag. A user-triggered report collects the browser context developers need, shows it in a review tray, and leaves sensitive data out by default.

Privacy-first by design

No inputs, cookies, bodies, storage, or full DOM.

User approved

Review-before-submit is built into the flow.

Browser context attached

Route, viewport, screenshot, logs, failed requests.

incoming ticket · weak lead

“Save is broken.”

No route. No browser. No failed request. No screenshot.missing context
Affected location/billing

Chrome · macOS · 1440 x 900

Case file / reviewed browser contextReviewed
1 Capture2 Review3 Submit

BUG-1842

May 12, 2026 10:42 UTCAmerica/New_York
Clicking “Save” on the billing page shows a generic error. It happens after adding a card.
Included 12
  • URL, browser, viewport
  • Console errors and stack frames
  • Failed request URLs and status codes
Excluded by default
  • Input values
  • Cookies, bodies, and auth headers
  • Storage and full DOM snapshots

Browser & device

Screenshot

Billing

Something went wrong. Please try again.

Console (5)

  • 10:41:22.145 Uncaught TypeError
  • 10:41:22.146 Cannot read properties of undefined
  • 10:41:22.147 at onSave billing.js:142

Network errors (2)

  • 10:41:21.884 POST /api/subscribe 500
  • 10:41:21.885 GET /api/plans 503
Redaction lineExcluded by default

Inputs · cookies · bodies · storage · full DOM

developer handoffBilling save failure
Ticket“Save is broken.”
Evidence attached/billing · screenshot · console error · POST /api/subscribe 500
Next actionOpen the failed request and inspect the same route.

The case opens only when the user starts it.

No session replay, no always-on recording, and no background behavior outside the report session.

1

User opens report

Capture starts only after a user chooses to report an issue.

2

Context is collected

URL, viewport, console signals, failed request metadata, screenshot, and note.

3

Reporter reviews

The tray shows what is included and what is excluded before submit.

4

Team gets a packet

Developers receive a structured report instead of a vague ticket.

A case file your team can inspect.

The report packet keeps the useful signals structured, searchable, and narrow. The sensitive categories are visible because they are not collected by default.

BUG-1842reviewed before submit
Original ticket“Save is broken.”
Scene/billing · Chrome · 1440 x 900
BreakPOST /api/subscribe returned 500
WitnessScreenshot + reporter note
ExcludedInputs, cookies, bodies, storage, full DOM

The redaction line is not fine print.

ClipInbox is built around a visible boundary: user-triggered capture, short-lived report sessions, and a review tray before anything leaves the browser.

Collected for the case

URL and route

Console messages

Failed request URLs + status codes

Browser, OS, viewport

Visible screenshot

Reporter note

Excluded by default

Input values

Cookies and auth headers

Request bodies

Response bodies

localStorage and sessionStorage

Full DOM snapshots

Setup evidence

One script tag puts the report button on the scene.

Create a project, copy the script tag from its dashboard card, and add it where users can report bugs. No SDK setup, framework integration, or app-side semantic events are required.

1. Add one script tag
<script
  src="https://app.clipinbox.dev/clipinbox-static/clipinbox/widget.js"
  data-project="proj_123abc"
  defer
></script>

That’s it. ClipInbox shows a lightweight report button your users can open when something breaks.

Pricing

Billing period

Starter

For one production app or client project that needs developer-ready bug intake without a heavy feedback platform.

EUR 19/moexcl. VAT
Billed monthly.
  • 1 app or web project
  • 3 environments
  • 5 team seats
  • 500 submitted reports/month
  • 30 day report retention

Agency

For agencies and teams collecting developer-ready QA and reviewer feedback across many client projects.

EUR 149/moexcl. VAT
Billed monthly.
  • 25 apps or web projects
  • 100 environments
  • 50 team seats
  • 25,000 submitted reports/month
  • 180 day report retention

Give support a better intake path and engineering reports they can use.

Start with a script tag. Let users review the report. Send your team a compact browser-context packet instead of another vague ticket.